Move Better, Feel Better, Live Better with Crest Physio.
Move Better, Feel Better, Live Better with Crest Physio.
Privacy Policy
Introduction:
At Crest Physio, we are committed to protecting the privacy and security of the information provided by our patients and website visitors. This Privacy Policy outlines our practices and procedures for collecting, using, disclosing, and protecting personal information. We adhere strictly to the privacy laws and standards set forth by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
What is Personal Information?
Personal information is information or an opinion that identifies an individual or can be used to identify an individual. Examples of personal information that we collect include names, addresses, email addresses, phone numbers, health information, and other details necessary for providing our physiotherapy services.
How We Collect Personal Information
Direct Collection: We collect personal information directly from our patients during in-clinic consultations, through our website forms, booking system, and when you contact our customer service.
Indirect Collection: We may also receive personal information from third parties such as other health service providers or insurance companies, where it is necessary for us to provide our services effectively
Purpose of Collecting Personal Information
The primary purpose for collecting personal information is to provide physiotherapy, exercise physiology, and remedial massage services. This information helps us to:
Provide personalised treatment and care
Manage appointments and client records
Communicate effectively with you regarding your treatment
Process claims for insurance purposes
Enhance our service offerings and improve patient experience
Disclosure of Personal Information
Your personal information may be disclosed in several circumstances including:
To third-party service providers who assist us in operating our business
To other health service providers when necessary for your treatment
Communicate effectively with you regarding your treatment
To insurance companies as part of the claims process
Where required or authorised by law
Security of Personal Information
You have the right to access and correct the personal information we hold about you. If you wish to access or correct your personal information, please contact our privacy officer at the details provided below. We will generally provide access unless we have a lawful reason not to.
Complaints and Enquiries
If you have any complaints or enquiries about how we handle your personal information, please contact our Privacy Officer. We will respond to your complaint within a reasonable time and may ask you to provide additional information to resolve the issue.
Updates to Our Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our privacy practices or relevant laws. The latest version of the policy will always be available on our website.
Contact Information
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our Privacy Officer at:
Email: admin@crestphysio.com.au
Phone: 08 9544 3886
Address: 1/5 Village Row, Yanchep, WA 6035
Email: admin@crestphysio.com.au
Phone: 08 9544 3886
Address: 1/5 Village Row, Yanchep, WA 6035
Quick Links
Navigate our site with ease using these helpful links:
Return to our homepage to start your journey with Crest Physio.
Return to our homepage to start your journey with Crest Physio.
Explore our full range of services including physiotherapy, exercise physiology, and remedial massage.
Schedule your appointment online for convenience and immediate confirmation.
Read the latest articles and insights from our experts on health, wellness, and physiotherapy.
Join our team and help make a difference in the lives of our patients.
Find all the ways you can reach us. We're here to answer your questions and provide support.
Legal Information
Read our privacy policy to understand how we protect and use your data.
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